Shipping policy

Shipment processing time:

All of our orders are processed within 2 working days. Please bear with us.  

Shipping timelines

All of our orders are delivered between 3 - 9 working days depending on the pincode and logistics partners timelines. 

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

The following standard and expedited delivery estimates and rates.

  1. All India orders - Free Standard shipping on orders above Rs.295/- 
  2. Rs 60/- Shipping fee will be charged on orders below Rs 295/-
  3. Please note that our shipping timelines are estimates. We are not liable for compensation for delays beyond our control. 

Shipment confirmation and order tracking

You will receive a shipment confirmation email as soon as your order is confirmed and tracking details once your order has been shipped.

International shipping policy

Aromatan Brands Pvt. Ltd. does not ship outside India. Please email us at dukhni.india@aromatan.com for any special requests, and we will try our best to accommodate.

For US delivery: Please visit www.dukhni.us

For UK delivery: Please visit www.dukhni.com 

For Canada delivery: Please visit www.dukhni.ca

Damages

Aromatan Pvt. Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please directly contact the shipment carrier or our support team to file a claim. Please save all packaging material and damaged goods before filing a claim.